Legal
Privacy Policy
This policy describes the website and booking practices currently intended for AD Detailing LLC. It should be updated whenever the business adds new analytics, advertising, communication, or data-storage tools.
1. Who we are
AD Detailing LLC (“AD Detailing,” “we,” “us,” or “our”) provides mobile automotive detailing services in Louisville, Kentucky and surrounding areas. Contact us at chase.antkies@admobiledetailing.com or (502) 498-7440.
2. Information we collect
We may collect information you submit, including your name, phone number, email address, service address, vehicle year, make, model, color, condition information, appointment selections, photographs, notes, and communication history.
Our hosting, security, and payment providers may automatically receive technical information such as IP address, device/browser information, timestamps, requested pages, and security or fraud signals.
3. How we use information
- Provide quotes, scheduling, detailing, payment, and customer-support services.
- Confirm, reschedule, or communicate about appointments.
- Process deposits, payments, refunds, invoices, and business records.
- Protect the website, detect abuse, and troubleshoot errors.
- Measure and improve website performance where optional analytics consent has been provided.
- Comply with legal, accounting, insurance, and tax obligations.
4. Payment processing
Payments are processed by Stripe. We do not intentionally store complete payment-card numbers on our website or in our CRM. Stripe handles payment information under its own privacy and security practices.
5. Service providers
Information may be processed by providers used to operate the business, such as Netlify for website hosting and serverless functions, Supabase for database or file storage, Stripe for payments, and communications providers used for appointment messages. We limit sharing to legitimate business purposes.
6. Text Messaging (SMS) Program
By providing your mobile phone number and opting in through our booking form, you consent to receive text messages from AD Detailing LLC regarding appointment scheduling, confirmations, quotes, and service-related communication. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or START to resubscribe. Reply HELP for assistance, or contact us at chase.antkies@admobiledetailing.com or (502) 498-7440. No mobile opt-in information or phone numbers collected for this text messaging program will be sold or shared with third parties or affiliates for marketing, lead generation, or third-party analytics purposes at any time.
7. Cookies and similar technologies
Necessary browser storage may be used for security, core functions, and saving privacy choices. Optional analytics or marketing technologies should remain disabled until you approve them through the cookie controls. See our Cookie Policy.
8. Data retention
We retain information for as long as reasonably needed to provide services, maintain customer and vehicle history, resolve disputes, enforce agreements, satisfy insurance or accounting needs, and comply with law. Retention periods vary by record type.
9. Your choices
You may request access, correction, or deletion of information by contacting us. Some records may need to be retained for legal, fraud-prevention, tax, accounting, insurance, or dispute-resolution purposes. You may change optional cookie choices at any time through “Cookie preferences” in the footer.
10. Children
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
11. Security
We use reasonable administrative and technical safeguards appropriate to a small service business. No internet transmission or storage system can be guaranteed completely secure.
12. Changes
We may update this policy as our practices or legal obligations change. The effective date will be updated when material revisions are published.
13. Contact
Email chase.antkies@admobiledetailing.com or call/text (502) 498-7440.